Wellness Director

Position Summary

The primary purpose of this position is to plan, organize, develop, and direct the overall functions of the Wellness Department in accordance with current federal, state, and local standards, guidelines, and regulations that govern the community, and as may be directed by the Executive Director to ensure that the highest degree of quality care is delivered at all times.


  • Must possess a current and active license to practice as an LPN/LVN or RN in this state. 
  • A minimum of 1 year of experience in nursing. 
  • Prefer two years’ experience in a long-term care facility.

Primary Responsibilities 

Please note this list is not to be regarded as all-inclusive.

  1. Plan, organize, implement, evaluate, and direct the wellness department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines governing the community.
  2. Develop, maintain, update, communicate and enforce community and state specific written policies and procedures governing daily functions of the wellness department including the safety program.
  3. Maintain a current reference of written nursing material that will assist the wellness department in meeting daily needs of the resident.
  4. Communicate service schedules with other departments to ensure continuity of the resident’s total regimen of care.
  5. Develop, implement and maintain an ongoing Continuous Quality Improvement and Quality Assurance program for the wellness department.
  6. Participate with the Executive Director to prepare and plan the wellness department budget.
  7. Conduct daily nursing functions in accordance with current rules, regulations, and guidelines governing the community.
  8. Ensure that wellness personnel comply with all policies and procedures including the safety program.
  9. Admit, transfer, and discharge residents with documentation regarding care and service provided.
  10. Participate in the orientation of new residents/family members to the community.
  11. Make rounds with health care providers.
  12. Utilize nursing personnel qualifications according to resident care plan, wishes, and physician orders.
  13. Complete daily clinical and environmental rounds to evaluate resident care and report significant events.
  14. Address/resolve issues with residents and family members. Report significant issues to supervisor.
  15. Participate in facility surveys (inspections).
  16. Responsible for clinical programs as directed, e.g. dementia, wound care, quality assurance, infection control, admissions.
  17. Complete initial assessment and develop interim care plan.
  18. Update, review, and transcribe care plan that identifies goals, problems, approaches, and revisions based on resident needs and new health care provider orders.
  19. Communicate with health care providers to review treatment plans, complete orders, progress notes, etc., in accordance with established policies.
  20. Review the resident’s medical record for specific treatments, medication orders, diets, labs etc., as for implementation and follow up.
  21. Requisition and arrange for diagnostic and therapeutic services, as ordered by health care providers, and in accordance with established procedures.
  22. Communicate department policies and procedures to personnel, residents, and visitors.
  23. Communicate with written (24 hour report) and oral reports/recommendations concerning any changes in resident condition and other activities of your shift to nursing management.
  24. Complete accident/incidents involving residents or staff and submit to Executive Director.
  25. Complete and file assessments and other required medical records to provide care services.
  26. Report all discrepancies noted concerning physician’s orders, diet changes, charting errors, etc., to the supervisor.
  27. Complete clinically accurate documentation according to policy.
  28. Review the resident medical documentation and progress notes from the interdisciplinary team to determine if the care plan is being followed. Report any concerns to your supervisor.
  29. Inform nursing personnel of new admissions and the resident care needs. Ensure that rooms are ready for new admissions. Greet newly admitted residents upon admission.
  30. Notify health care practitioner and family when there is a change in resident condition.
  31. Meet with support personnel (Housekeeping, Dining Services, Caregivers, etc.) to plan services, programs, and activities, and monitor completed tasks as directed.
  32. Coordinate services with other members of the team (Housekeeping, Dining Services, etc.) to ensure resident’s total regimen of care is maintained.
  33. Assist in arranging transportation for residents and other third party services.
  34. Prepare and administer medications ordered by the health care provider.
  35. Ensure that an adequate supply of floor stock medications, supplies, and equipment is on hand to meet the nursing needs of the residents. Report needs to the supervisor.
  36. Review medication administration record for completeness of information, accuracy in the transcription of the health care provider’s order. Report concerns to supervisor.
  37. Dispose of drugs and narcotics as required, and in accordance with established procedures.
  38. Determine and adjust the staffing needs of the department necessary to meet the total nursing needs of the residents.
  39. Supervise all recruitment and selection of wellness personnel.
  40. Develop work assignments, schedule duty hours, and assist and supervise staff to ensure that all personnel are performing their work assignments.
  41.  Assist in staff development. Formally and informally monitor performance of personnel and ensure adjustments/corrections are made by using coaching,
  42. Work with the Executive Director to address and resolve staff performance and conduct issues.
  43. Complete timely performance evaluations.
  44. Review complaints and grievances, complete investigations, and work with Executive Director to develop a plan of action and resolution.
  45. Participate in developing, conducting, and scheduling of timely in-service and orientation training classes that meet state and federal requirements.
  46. Supply and make available protective equipment for staff.
  47. Maintain nursing service work areas (i.e., nurses’ stations, medicine preparation rooms, etc.), resident rooms, and treatment areas in a clean and sanitary manner.
  48. Recommend to the Executive Director the equipment and supply needs of the wellness department. Ensure that a stock level of medications, medical supplies, equipment, etc., is maintained on premise at all times to adequately meet the needs of the residents.
  49. Obtain and maintain material safety data sheets (MSDSs) for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Ensure that all personnel are trained to use labels and MSDSs to recognize hazards and to follow appropriate protective measures.

Physical Job Requirements

To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. When supporting, lifting or transferring residents, proper body mechanics and safety measures prescribed by the community must be used. In a typical eight- hour day, employee will:

  • Stand/walk up to six hours a day
  • Sit up to four hours a day
  • Frequently support up to 70 pounds
  • Occasionally lift/carry up to1 5 pounds
  • Frequently kneel, bend, and reach
  • Secure proper assistance for transferring and lifting of residents as needed

General Requirements

  • Must be at least 18 years old or comply with State/local laws regarding employment of minors.
  • Ability to make independent decisions, follow instructions
  • Ability to complete required reports and follow written and oral instructions related to the care and supervision of residents.
  • Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and general public
  • Suitable to meet the physical, emotional, intellectual, and social needs of each resident.
  • Capable of handling emergency situations.
  • Before performing assigned tasks, must be competent in all of the following areas:
    • a. Reporting requirements
    • b. Resident Rights
    • c. Safety and fire prevention
  • Must be in such physical and mental health so as not to negatively affect either the health of the resident or the quality of his or her care.
  • Must have experience in supervision and principles, practice of teaching, etc.
  • Must possess skills in leadership and communication.
  • Must possess creativity, integrity, and initiative.
  • Must be able to provide critical thinking skills to address clinical issues.

This job description in no way states or implies that these are the only functions to be performed by the employee. Employees will be required to follow any other job related instructions and perform any other job related duties requested by a supervisor.

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Carriage Crossing Senior Living is an equal opportunity employer.



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We are looking for qualified caregivers to join our team at multiple locations in Illinois. Applicants should be able to uphold Carriage Crossing’s high standard of care in a manner conducive to the safety, comfort, dignity, and well-being of residents. Our team prides itself on its flexible, supportive, family-like culture which seeks to provide the highest quality care and assistance to our residents.